The Business Process Management course provides the knowledge and skills necessary to effectively build, analyze and improve business processes in an organization. You will learn modern methods of business process management, as well as tools for their audit and control, which will allow you to identify weaknesses and areas for improvement. Based on the principles of Business Process Management (BPM) methodology, you will learn how to describe, analyze and optimize business processes using popular notations such as VAD and BPMN. Start learning and gain the knowledge and skills to effectively manage business processes in your organization! Take the course and learn how to improve the quality and efficiency of processes and achieve strategic goals using the process approach.
The course will cover the following topics:
Functional and process structure of an organization
- Introduction to the basics of process approach and functional structure.
Life cycle of business process management
- Exploring the stages and phases of process management at all levels.
Roles in a process-oriented organization
- Understanding roles and responsibilities in a process-oriented organization.
Business Process Identification
- How to identify critical processes in an organization and determine their impact on objectives.
Prioritizing processes for monitoring and improvement
- How to identify which processes need prioritized attention and improvements.
Description and modeling of business processes. Approaches
- Overview of notations and methods for process description and modeling (BPMN).
Business Process Hierarchy. Organizational Process Map
- Creating a process map and understanding the relationships between processes.
Key characteristics of business process performance
- Evaluating primary and secondary metrics for analyzing processes.
Tools and techniques for analyzing business processes
- Practical approaches and tools for successful process optimization.
Change management and business process optimization projects
- Development and implementation of change management strategies and optimization projects.
Typical mistakes and risks in business process optimization
- Analysis of common mistakes and risks faced by organizations.
The following objectives can be emphasized as the main ones:
- To familiarize participants with the life cycle of business process management.
- To teach modeling and evaluation of business process efficiency.
- To develop skills in analyzing and improving processes.
- To learn strategies for optimizing and improving the quality of business processes.
The course is designed for professionals working with processes in organizations, namely:
- Middle managers.
- Heads of organizational development departments.
- Business analysts.
- Project managers.
- Employees of quality services.
- Employees of human resources management departments.
What you will gain upon completion of the course:
- Identifying processes in an organization and understanding their impact on goal achievement.
- Process modeling using current techniques and notations.
- Evaluating process performance through KPIs and other metrics.
- Analyzing business processes to identify problems and opportunities for improvement.
- Managing and optimizing processes to improve the quality and efficiency of the organization.
- Systematic management of processes within an organization to achieve strategic objectives.
Interested
in cooperation?
Leave your contacts and we will contact you shortly
Start cooperationWrite with Messages
Request a call
Leave your contacts and we will contact you shortly
To send a CV
Feedback form for applicants
Apply now and start your career with IT Experts!