For one of the largest banks with an extensive branch network across the country and well-established partnerships with both local and foreign companies, a complex task was realized - an IT audit to obtain an independent and in-depth assessment of the relevance and strategic orientation of the current IT policy. The objective of the audit was to analyze the application of current IT management policies, with a focus on their compliance with advanced international standards and best global practices.
The audit process was guided by more than 20 years of experience and the bank's existing infrastructure, taking into account its commitment to not only maintain but also improve its IT ecosystem. We applied best COBIT, ITIL and PMI methodologies and practices, which allowed us to not only conduct a thorough analysis, but also to identify key areas for optimization and further development.
As a result, we developed a detailed strategy aimed at optimizing internal IT management processes, increasing their efficiency and reducing unnecessary costs. The implementation of recommendations to improve the corporate IT infrastructure helped the bank to increase the manageability and transparency of IT operations, which in turn accelerated business decisions and improved the quality of customer service.
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