Technical support

Maintaining the proper functioning of the system and restoring system availability.

We work in accordance with ITIL practices, which allows us to provide high-level support services in accordance with the Clients' requirements

  • Prompt elimination of incidents arising during system operation within the timeframe according to SLA;
  • Installation of software updates;
  • Donation of systems;
  • Provision of consultations on operational issues;
  • Support of functioning of automated processes.

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